# Tickets

Na nossa plataforma, há o recurso de tickets, que podem ser uteis, principalmente para gerenciar/visualizar ocorrências mais especificas. 

<figure><img src="/files/QhgwvGVbQaMlnLegYnRJ" alt=""><figcaption><p>Clicando nesse setor e nesse icone "Criar Tickets" é possível cria-los ticket da forma que está abaixo</p></figcaption></figure>

<figure><img src="/files/h0WDb8si2FnaEz4f44bT" alt=""><figcaption></figcaption></figure>

Após criado, você pode atribui-lo ao chat clicando aqui, nesse setor de Solicitação do atendimento

<figure><img src="/files/JcLP10GmrK6BWG3XcDey" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/Pq3D3BpqDpKhylo5FBAN" alt=""><figcaption></figcaption></figure>

Com isso, o Ticket estará salvo aqui<br>

<figure><img src="/files/pY864VAOpZ5WFfdnZbjE" alt=""><figcaption></figcaption></figure>


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